Privacy policy

Last updated: November 5, 2025

Yoyorecreation operates this store and website (including all related information, content, features, tools, products, and services) and provides customers with a curated shopping experience (the “Service”). Yoyorecreation is powered by Shopify, which enables us to provide the Service to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Service, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably identify you. Depending on how you interact with the Service, where you live, and the extent permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences drawn from such personal information):

  • Contact information: including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information: including credit or debit card numbers, bank account numbers, payment information, financial account information, transaction details, payment methods, payment confirmation, and other payment-related details.

  • Account information: including your username, password, security questions, and other preferences and settings.

  • Transaction information: including products you view, add to your cart, add to a wishlist, purchase, return, exchange, or cancel, and your past transaction history.

  • Communications with us: including information contained in communications with us, such as when you contact customer support.

  • Device information: including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information: including information about your interactions with the Service (such as how and when you access the Service and how you navigate it).

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you: including when you create an account, visit or use the Service, contact us, or otherwise provide us with your personal information.

  • Automatically through the Service: including from your device when you use our products or services or visit our website, and through cookies or similar technologies.

  • From our service providers: including when we engage providers to use certain technologies or to collect or process personal information on our behalf.

  • From our partners and other third parties.

How we use your personal information

Depending on how you interact with us and which services you use, we may use personal information for the following purposes:

  • Providing, customizing, and improving the Service: We use personal information to provide the Service to you, including to perform our contract with you, process payments, fulfill orders, remember your preferences and products of interest, send account-related notifications, process purchases, returns, exchanges, and other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable product reviews, and provide a personalized shopping experience such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Service.

  • Marketing and advertising: We use your personal information for marketing and promotional purposes—for example, to send marketing, advertising, and promotional communications by email, text message, or mail, and to show online ads within the Service or on other websites based on your purchase history, items added to your cart, or other Service usage.

  • Security and fraud prevention: We use your personal information to authenticate accounts, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraud, unauthorized, illegal, unsafe, or malicious activity, protect public safety, and maintain the security of the Service. If you register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone.

  • Communicating with you: We use personal information to provide customer support, respond to you promptly, provide effective service, and maintain our business relationship with you.

  • Legal reasons: We use personal information to comply with applicable laws and respond to lawful requests and legal processes (including requests from law enforcement or government authorities). We may also use it to participate in or investigate civil discovery, potential or actual litigation, or other legal disputes, and to investigate and enforce potential violations of our terms and policies.

How we disclose personal information

In certain circumstances, consistent with this Privacy Policy, we may disclose your personal information to third parties for legitimate purposes, including:

  • Shopify and vendors/service providers that provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • Business and marketing partners that help provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to direct us not to share your information for targeted advertising or marketing based on your online activity across different merchants and websites.

  • When you direct, request, or consent for us to disclose certain information to third parties (e.g., to ship products, or when using social media widgets or login integrations).

  • Within our affiliates or corporate group.

  • In connection with business transactions such as a merger or bankruptcy, and to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce applicable terms or policies, and protect or defend the Service, our rights, and the rights of users or others.

Relationship with Shopify

The Service is hosted by Shopify, which collects and processes personal information about your access to and use of the Service in order to provide and improve the Service for you. Information you submit to the Service is transmitted to and shared with Shopify and third parties that may be located outside your country of residence for the purposes of providing and improving the Service for you.

In addition, to protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data and information from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for processing your personal information and will respond to requests to exercise your rights regarding Shopify’s use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal information here: Shopify Privacy Portal.

External services and links

The Service may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, or for the accuracy, completeness, or reliability of information found on those sites. Information you provide in public or semi-public areas (including third-party social networking platforms) may also be visible to other users of the Service and/or users of those third-party platforms, without limitation as to its use by us or by such third parties. The inclusion of such links does not, by itself, imply any endorsement of the content of those platforms or their owners or operators, except as disclosed on the Service.

Children’s data

The Service is not intended for children, and we do not knowingly collect personal information from children who are under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, you may contact us using the contact details below to request deletion of that information. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as defined by applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

We retain your personal information for as long as necessary to maintain your account, provide the Service, comply with legal obligations, resolve disputes, and enforce other applicable contracts and policies, among other factors.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may deny your request as permitted by law.

  • Right of access / right to know: You may have the right to request access to personal information we hold about you.

  • Right to delete: You may have the right to request that we delete personal information we hold about you.

  • Right to correct: You may have the right to request that we correct inaccurate personal information we hold about you.

  • Right to data portability: You may have the right to receive a copy of the personal information we hold about you and, in certain circumstances and with certain exceptions, to request that we transfer it to a third party.

  • Managing communication preferences: We may send you promotional emails. You can opt out at any time by using the unsubscribe option in our emails. Even if you unsubscribe, we may still send you non-promotional emails, such as important notices about your account or orders.

You can exercise these rights where indicated on the Service or by contacting us using the contact details below. To learn more about how Shopify uses your personal information and your rights (including rights regarding data processed by Shopify), please visit: https://privacy.shopify.com/en

We will not discriminate against you for exercising any of these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we may require proof that the agent has been authorized to act for you, and we may require you to verify your identity directly with us. We will respond to your request within the time limits required by applicable law.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with your local data protection authority.

International transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or (where applicable) equivalent contracts issued by the relevant UK authority, unless the destination country is determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us via our inquiry form.